The goal of collecting data is to better know and understand your customers. From there, the next step is optimising the customer journey by focusing on customer behaviour.Understand who your customers are, what they do, where they go, and how to engage with them
The goal of collecting data is to better know your customers. From there, the next step is optimising the customer journey by focusing on customer behaviour. A solid understanding of your interaction data from an experience lens informs all your marketing and content strategies. We help you cut through the complexities of data with analytic methods that support customer-centered, omni-channel marketing strategies using leading cloud platforms, analytics tools, and proven solutions. By taking a customised approach, we help brands move from hindsight to insight to foresight by:
Our experience analytics practice offers:
Predictive intelligence
Deep customer insights with clickstream data
Insights and activation
Helping you discover and watch sermons from your favorite Preachers, Ministries or Categories.
A customer resource management system that helps Almond Careers monitor their customer base effectively.
Microbit Website built to provide information and quick contact for microbit community in Nigeria.
The micro:bit mobile application was created to help students easily manipulate the micro:bit device without a laptop or computer.
Client management System is built to manage all client project request and track project timelines and documents while also providing invoices for suitable work.
The microbit code editor was developed to help students learn how to code using a simple and intuitive interface with minimal knowledge base required.
The microbit Official website was initiated and pushed to completion by the Almond Media team successfully helping to meet the timeline and deliver the project.
Connect and Share: Linking customer accounts across Tesco businesses Data Migration: Moving data from legacy silo systems to a service oriented architecture. Single sign on (tesco.com): Creating a single sign-on for tesco.com customers The main objective of the projects was to give Tesco the capability that enables the matching and linking of different Tesco and 3rd party customer identities and data sets in order to create and inferred, unified view of the customer.
Implemented Adobe campaign marketing platform for the company, from sky.com & Sky app push notifications to email, sms and reporting integrated functionality.
Database rework to enable the implementation of Adobe Campaign, migrating from Unica system.
Built customer engagement platform (CEP) looks at the touch points within Audi’s website to track movement across all its digital platforms and assigns a customer engagement score through custom built orchestration tool.
This project was focused on consolidating all sources of Metro customer data from different suppliers into one repository in DMGT’s Central Platform; so customer data can then be enriched with data from axiom to enable better advertising targeting and reporting.
Data migration between CheapFlight and Momondo after Momondo bought over CheapFlights. managed the System Integration Testing, and worked with the momondo team through Dev, UAT and go-live.
Helped Just Eat to understand their customers through data analysis. To be able to see their active customers, understand opt-ins and learn the most effective way to communicate with their customers so as to increase revenue.
